Privacy Policy for One Arrow Cultural Centre

Last updated: March 28, 2025

1. Introduction

Welcome to One Arrow Cultural Centre. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect the following types of information:

  • Personal identification information: When you make a booking, we collect your name, email address, phone number, and billing address.
  • Booking details: Information about your stay including dates, camp preferences, number of guests, and special requests.
  • Payment information: Credit card details or other payment information necessary to process your booking.
  • Communications: Records of your communications with us, including emails, phone calls, and inquiries through our contact form.
  • Technical data: Information about your visit to our website, including IP address, browser type, and device information.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage your camp bookings
  • To communicate with you about your booking
  • To process payments
  • To provide customer support
  • To improve our services and website
  • To send you promotional offers and newsletters (with your consent)
  • To comply with legal obligations

By registering on our website you automatically consent to our marketing campaigns. You can withdraw this from your profile edit section.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

One Arrow Cultural Centre
Email: onearrowculturallodge@gmail.com